FAQs

How to view all the tags created?
Mobile:  Go to  ( Settings ) on the tab bar at the bottom of the screen. Find “Tags”.  Click edit by its side and find the entire list of existing Tags....
Wed, 7 Oct, 2020 at 6:01 PM
I am not a part of any institution and would like to create a user account anyway. How can I do that?
Currently MyLOFT is available through institutional subscription only. If you want your institution to subscribe to MyLOFT, ask your library to write to us...
Thu, 8 Oct, 2020 at 12:20 PM
I am not able to see any of the institute subscribed contents after logging in into my MyLOFT account. What should I do?
Get in touch with your library admin. Your account status might be Pending/Expired and requires approval from your library admin for MyLOFT access. In such...
Thu, 8 Oct, 2020 at 12:14 PM
I did not find my institution in the list. What should I do?
Your institution/college might be affiliated to any Consortium or University, who provide the MyLOFT access. Try to look for the name of such Consortium or ...
Thu, 8 Oct, 2020 at 12:20 PM
I did not receive the registration link/welcome mail for MyLOFT account. What should I do?
Sometimes, the welcome mail lands up in your spam/promotions mails. Check in those folders for your welcome mail from MyLOFT. You may also type “MyLOFT” in ...
Thu, 8 Oct, 2020 at 12:14 PM
I have forgotten my MyLOFT account password. How to reset the password?
You will find the “Forgot Password?” option on the login page of MyLOFT mobile app/WebApp. Click on it to reset your MyLOFT password. Want to know how to ...
Fri, 9 Oct, 2020 at 1:55 PM
I have forgotten the password for the mail address which is registered with MyLOFT. How can I create the password in this scenario?
In case you have forgotten the password to your email account and are unable to recover it, you may request your library admin to register an alternative em...
Fri, 8 Oct, 2021 at 4:59 PM
I need more help. How can I contact you?
We always love to hear from you! Write to us at [email protected] to share your feedback/queries/complaints.  Reach out to us from the Feedback section i...
Thu, 8 Oct, 2020 at 12:23 PM
I refer to selective articles/resources. How can they be easily retrieved?
MyLOFT lets you mark saved articles and eResources as “Favorites”. Click on the  ( Star ) icon at the bottom of every article card and eResource. In the m...
Thu, 8 Oct, 2020 at 11:26 AM
I tried to login but it says that my account doesn’t exist. What can I do in this case?
It looks like your MyLOFT account is yet to be created. Get in touch with your library admin for your MyLOFT account.  Click here to learn how your MyLOFT...
Thu, 8 Oct, 2020 at 12:21 PM